HARI Senior Assistant Vice President Engr. Fred Jose and Richard Gapasin, Manager of HARI’s Quality Assurance and Process Enhancement Division received the award for the country’s third top-ranking automotive company. According to Engr. Jose, HARI observes the highest standards in customer satisfaction so that any technical concerns about units sold are quickly sent by his division to HMC along with the corresponding solutions.
“HMC greatly appreciates our reports because they want to immediately address details of quality improvement so that, on the next shipment, our models would be no less than perfect. Our reports also benefit Hyundai globally because HMC disseminates them to all its distributorships worldwide,” Engr. Jose added.